What impressed me most when I visited the crematory I profile in Grave Matters -- Philadelphia Crematories Incorporated (PCI) -- was the openness of owner Bill Sucharski and staff. Far from seeking to shield this reporter from the details of disposition by fire, Bill literally opened his doors to me, leading me on a tour of his spotless facility, answering my every question (multiple times and over repeated visits) and allowing me a look behind the scenes. It's the same tour he offers anyone who knocks on his door, because, as Bill told me, "We’re not doing anything we’re ashamed of."
You should demand a similar tour of any crematory you're considering engaging, says Bill. Until you do, here’s a limited preview, compliments of the History Channel, of what you can expect to see.
Mark Harris Author, Grave Matters (www.gravematters.us)